Refund policy
Refund Policy
Last Updated: February 2026
Thank you for shopping at EliteReads.
EliteReads sells digital products (ebooks) that are delivered electronically. Please read our refund policy carefully before making a purchase.
No Refunds on Digital Products
Due to the nature of digital products, all sales are final.
Once an ebook has been purchased and delivered, we do not offer refunds, returns, or exchanges.
Digital products cannot be returned after delivery.
Eligible Refund Cases
Refunds may be provided only in the following situations:
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The product was not delivered after successful payment
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You were charged multiple times for the same product
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The ebook file is corrupted or cannot be opened
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A technical error prevented delivery
If your case meets the conditions above, you may request a refund.
Refund Request Process
To request a refund, contact us within 3 days of purchase.
Send your request to:
Email: sellingholyebook@gmail.com
Include:
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Your name
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Order details
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Payment proof (if available)
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Description of the problem
Refund Processing Time
If your refund request is approved:
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Refunds will be processed within 5–7 business days
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The amount will be returned to the original payment method
Processing time may vary depending on your bank or payment provider.
Non-Refundable Situations
Refunds will not be provided if:
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You changed your mind after purchase
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You purchased the product by mistake
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You do not know how to use the product
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You downloaded the ebook successfully
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You did not like the content
Contact Information
If you have any questions about our Refund Policy, contact us:
Email: sellingholyebook@gmail.com
Address: Haldwani, Uttarakhand, India
Website: EliteReads.shop